Agent.e service à la clientèle (CL).

Our client, a company operating in the distribution sector, is looking for a Customer Service Representative . This is a long-term temporary position to be filled as soon as possible. The offices are located in Montréal-Nord.

Responsibilities:

• Process orders and ensure data entry and follow-up;

• Respond to customer inquiries and resolve issues;

• Provide support to users of online services;

• Act as a liaison between internal and external partners;

• Perform other related duties.

Requirements:

• DEC in administration or any other relevant academic training;

• 2 to 4 years of experience in customer service, ideally in a similar role;

• Excellent communication skills in French and English, both spoken and written*;

• Strong knowledge of Excel;

Soft Skills:

• Excellent communication skills;

• Customer service–oriented;

• Initiative-driven;

• Strong ability to manage priorities and stress;

• Solution-oriented mindset.

Do you match this description? Apply now by sending your résumé to c.lacharite@totemtalent.ca

We thank all applicants for their interest; however, only candidates whose profile matches our client’s requirements will be contacted.

Note: In this document, the masculine gender is used as a generic form for the sole purpose of simplifying the text.

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